Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...

"Our customers are telling us they need guidance and help navigating through this potential crisis," says Bret Lehman, director of IBM's site and facilities services. "According to Gartner research, ...

In a move that demonstrates exactly how important the new messaging initiative has become to Big Blue of late, the company decided to open up PartnerWorld 2002, its annual partner summit, with a ...

IBM is reorganizing its Global Services business, replacing John Joyce as the group’s head with a pair of executives. Joyce, 51, who spent 30 years at IBM and once served as the company’s chief ...

IBM Global Services contracted to provide mainframe, server, storage, network, desk-side support and help desk services in multi-year outsourcing contract with Whirlpool. IBM announced Wednesday it ...

There’s been a lot of hype in the media about on-demand computing, but it is still in the earliest stages. Last week, IBM Global Services took its initial steps into this brave new world, offering ...

IBM on Thursday introduced a new unit of its Global Services business, aimed at helping companies set up Web portals that let their employees, customers and suppliers find information and perform ...