The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's ...

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...

Last month, Intercom became Fin. Now, it’s part of the Salesforce shopping spree for agentic AI platforms. The post ...

Businesses are accelerating their agentic offerings for enterprises as competition heats up.

Salesforce is purchasing Irish customer agent unicorn Fin for approximately $3.6bn, marking the latest in a series of ...

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and ...

Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...