SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact (Nasdaq:NICE) today announced that EPIC Connections, a global professional services company, has joined the DEVone developer program and provides ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...

This week Nice inContact announced general availability of its CXone Summer 2018 Release. There are three major components to the release: When inContact was acquired by NICE and Interactive ...

NICE inContact has expanded its artificial intelligence applications by integrating Omilia's conversational technology stack, including speech-enabled virtual assistants and chatbots, to its ...

SALT LAKE CITY--(BUSINESS WIRE)-- NICE inContact (Nasdaq: NICE) today announced a joint partner agreement with Zendesk, a leading provider of customer service software. These two market leaders are ...

NICE and NICE inContact last week held their annual user/analyst/partner event, Interactions, in Orlando, Fla. It was the second annual event since NICE acquired inContact in late 2016, and signs of a ...

COLUMBUS, OH / ACCESSWIRE / DECEMBER 4, 2018 / ContactUS Communications, a U.S.-based provider of contact center services, launched its Master Agency division, anchored by NICE inContact, to better ...

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s #1 cloud customer experience platform. NICE inContact ...

Atos to sell CXone integrated with Circuit, the Atos unified communications and collaboration (UCC) cloud solution, to new clients and an installed base across the ...

Everyone expected that a contact center application provider and a hardware provider would merge. It's just that they thought it would be the hardware provider making the deal. Paramus N.J.-based NICE ...

Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...