On July 19, a software glitch live for only 78 minutes led to global turmoil. The incident, eventually traced back to an early-morning software update by cybersecurity firm CrowdStrike, led to outages ...

Don't miss out on the headlines from CM iPad section Viewpoint. Followed categories will be added to My News. The perils of outsourcing multimillion-dollar services such as information technology must ...

What key lessons have businesses learned from the experience of outsourcing payroll? Lesson 1: Take advantage of online technologies One of the most notable changes in the use of IT across the board ...

Ambulance, fire, emergency service, and corrective service officers are still being paid by the outdated Lattice system -- the software used by the Queensland Health (QH) payroll office before it ...