Concentrix cut its 2026 guidance and its shares and Teleperformance’s fell sharply, hardening a view that AI is turning the call-centre sector uninvestable.

Q2 FY2026 earnings call recap: iX Suite surge, margin outlook, FY2026 guidance cut on offshoring headwinds & deleveraging—read now.

June 29 (Reuters) - Concentrix cut its annual revenue and adjusted profit forecasts on Monday, pointing to increased financial pressure on clients, sending the customer experience firm's shares down ...

Shares of Concentrix slid after the company cut its full-year outlook and projected third-quarter results behind Wall Street's expectations. Shares were down 23% to $19.47 in after-hours trading on ...

"Yet the main problem with that is that many of these stocks have seen realized earnings growth over the past year outstrip stock price performance. So, all of Meta, Amazon, Microsoft, Nvidia, ...

Concentrix, a global leader in customer experience (CX) solutions and technology services, has set the pace for its peers ...

With today’s options for remote work, stay-at-home parents can now work from home and earn salaries large enough to be a full-time income. Here are 19 virtual jobs you can do where you don’t need to ...

With Copilot Studio, the conversational IVR on the voice channel understands customer inquiries and routes them to the correct call center department. It also fully resolves certain queries without ...