Job postings for customer service in the U.S. have dropped about 10% below pre-pandemic levels, according to Indeed Hiring Lab data.

Deaf and hard of hearing shoppers represent $175 billion in discretionary spending. However, the customer service experience ...

Changes are coming to the Social Security Administration's customer service processes, and they might make it easier for ...

Klarna recently cut 700 customer service jobs, betting AI could absorb the difference. Within a year, customer satisfaction ...

Implementing a straightforward follow-up process, including post-service check-ins and seasonal tips, can significantly ...

Imagine paying twice for trash pickup - and still not getting consistent service. That is just one example of frustrations ...

Photo: Lucky Thusi City Power acting CEO, Charles Tlouane, has sent a stern warning to government institutions to lead by example and honour their municipal payment obligations. He said, “Sustainable ...

A bartender shared her hack for getting more tips: seeding the jar. Chloe Hoffman (@chloehofmannn) posted a no-viral video ...

Today is Wednesday, July 8, and welcome to the Butler National Corporation Conference Call. [Operator Instructions] Your call leaders for today's call are Jeffrey D. Yowell, Executive Chairman; Adam ...

Q2 2026 Earnings Call July 10, 2026 10:00 AM EDTCompany ParticipantsJulie Stewart - Vice President of Investor Relations ...

Another customer-friendly part of Southwest’s brand appears to have faded, and passengers want to know why.

Here are the 6 biggest. Credit: Martin Philip via The year is only halfway through, yet 2026 has already been filled with ...