Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

The telecoms regulator said it had levied its largest-ever consumer protection fine against the telecoms firm.

The telecoms regulator said it had levied its largest-ever consumer protection fine against the telecoms firm.

The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of ...

Virgin Media slapped with record £28m fine for blocking customers from switching contracts - Ofcom says that the telecoms ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

Another Amazon sale is upon us. ICYMI: the annual Prime Day event returns in a new time slot for 2026, running from June 23 ...

O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss The trial was carried out with Mavenir and created a personalised hearing profile for each ...

O2 has received a surge in complaints after announcing last year that its new £2.50 monthly price rise for 2026 would apply to existing customers as well as new sign-ups. The mobile provider had the ...

O2 has issued an urgent warning to consumers regarding a new phishing scam that attempts to steal login credentials ...

Adam covers home improvements and mobile networks, splitting his time investigating topics from bathrooms to phone contracts. He was shortlisted at the BSME Talent Awards 2024. A Sim is an essential ...