Addictive apps. Persuasive features. Deceptive patterns. Is Big Tech’s ‘defective design’ really a design problem? A legendary UX designer explains how we got here and what the AI age could bring.

A woman has been arrested on suspicion of driving under the influence after an early morning crash in Tempe left her young passenger hurt.

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The skills Design Thinking is the human-centred innovation method from IDEO and the Stanford d.school. The five phases are Empathise → Define → Ideate → Prototype → Test, looping back as you learn.