Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

The firm was handed a record £28 million fine ...

The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of ...

UK regulator Ofcom slams Virgin Media O2 with a record £28 million fine for hindering customers from cancelling their ...

Virgin Media fined record £28m for stopping millions of customers from switching - The telecoms regulator said it had levied ...

Separate the steel from the strategy, share the cost base and compete only where it actually matters to the customer.

Texas Health Mansfield Stadium is quickly emerging as one of the premier sports and entertainment destinations in Texas. In addition to serving as the home venue for North Texas SC, the stadium ...

Credit card companies are increasingly offering access to lounges and perks at festivals and sporting events, often ...

Airport lounges aren’t just found at airports anymore. They’re popping up at sporting events and music festivals.