Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

Ofcom said the telecoms firm caused customers on millions of calls 'unreasonable effort, hassle or undue difficulty' when ...

The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of ...

The NOW TV app is being taken off some older Sky boxes and Apple products, as well as its original boxes and sticks.

Virgin Media has been handed a £28million fine for preventing or delaying its customers from switching to another provider ...

Olivia Dean's 2026 North American tour is mostly sold out. Here's how to get tickets to sold-out dates, current resale prices ...

Virgin Media slapped with record £28m fine for blocking customers from switching contracts - Ofcom says that the telecoms ...

EXCLUSIVE: In a chat with Hannah Abraham, 'Satluj' director Honey Trehan says "government pressure" led the Diljit ...

England’s dramatic Round of 32 victory over DR Congo in the 2026 FIFA World Cup didn’t just push our nerves to the limit ...