For all of us current and former firefighters, we have heard the term “customer service” since our first day on the job. It is often used as a question on interview panels and in mission statements.

A homeowner wakes up one morning and realizes he has no electricity. Soon after, an electric utility truck rolls up, and two utility workers approach the home. They spend a few minutes assessing the ...

Front cameras were not working in car. Had to wait to get it serviced. Time was too long, so I had to contact another dealer.