Simulated customers powered by Cresta's AI Agent technology let agents practice conversations grounded in real conversation data to decrease onboarding time, improve employee retention, and increase ...
Call center nurses at Kaiser Permanente said workplace surveillance tools and AI prioritize speed and cost savings over ...
Voice AI is rapidly reshaping how companies communicate with customers, but one of the most commercially impactful ...
AI STUDIOS, operated by DeepBrain AI, launched AI Roleplay, a new conversation-training solution designed to help insurance agents and sales representatives rehearse difficult customer conversations ...
Clarity has released AI Agent QA, a tool that evaluates 100 percent of voice and text interactions against a company's own scoring rubric. The ...
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New video evidence released in July Fourth Prairieland ICE facility attack includes moment officer was shot
New evidence files released Wednesday night show surveillance video, law enforcement dash and body camera video, and more from the night of July 4th last summer, when a demonstration turned violent at ...
It tends to start with a violent assault. Then video documentation of the incident quickly circulates online, priming people to see not just an individual crime but a broader story about perceived ...
Science fiction, comic book, fantasy, and video game news. ‘House of the Dragon’ Season 3 is here. Here’s everything you need to remember from the first two seasons of the Targaryen family war.
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FBI offers up to $100K for information leading to recovery of government property in Minneapolis
The FBI announced Thursday that it is offering a reward of up to $100,000 for information that leads to the recovery of stolen government property in Minneapolis, or the arrest of the people involved.
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