Software developers are starting to combine the two most successful uses of large language models: coding and customer support.Specifically, they’re using AI to automate the process of turning ...

A researcher found that using Anthropic’s Claude Opus 4.7, he could break into the website of Front Gate—used by every ...

n0s1 (pronunciation) is a secret scanner for Slack, Jira, Confluence, Asana, Wrike, Linear, Zendesk, GitHub and GitLab. It scans all channels/tickets/items/issues ...

I tested the AI virtual receptionists and figured out what works best for my business. I have spent weeks testing each one of them and also cross-checked the reviews on Software Advice, G2, Capterra ...

Charter confirmed a cyber incident after ShinyHunters claimed it stole Spectrum customer data through vishing and SaaS account access. Voice phishing is becoming a cloud security problem, not just a ...

The best AI agents in 2026 help you automate support, coding, sales, and daily workflows, as Gartner predicts 40% of enterprise apps will include task-specific AI agents by year-end. You’ll compare 10 ...

Gives AI agents a unified view, replicated data ready to query – fixes fragmented, slow, and unreliable data access that causes agents to fail in production Airbyte, creator of the open data movement ...

Team collaboration and knowledge sharing are built into Zendesk’s highly functional, easy-to-use platform. When a customer reaches out, agents can loop in colleagues for advice, bring them into the ...

Our team of writers and researchers review CRM software by rating each product against the key features businesses care about: ease of use; value for money; the ability to scale, plus the depth of ...