The biggest threat to marketing transformation isn't the dip itself—it's expecting instant results and abandoning the effort ...

Hrvatski Telekom, part of Deutsche Telekom Group, advance its B2B BSS, sales and commerce transformation with Beyond ...

Most beach days start with hauling chairs, coolers and umbrellas. ShoreDrop, a recently launched app, is designed to make Oceanfront visits easier. Founded by a group of college students and lifelong ...

BOSTON--(BUSINESS WIRE)--Klaviyo (NYSE: KVYO), the autonomous B2C CRM, today announced the launch of Custom Skills for Customer Agent, a major update that gives brands the ability to extend their AI ...

Paul has had a career of 25+ years focused on the international technology sector, which has taken him to over 100 countries. Along the way, he developed a deep love for aviation, with a travel bucket ...

The Home Depot is launching a new customer service AI voice agent phone system to provide faster support for customer calls to U.S. stores. The AI agents can help with project assistance and answer ...

ChatGPT maker OpenAI on Wednesday abruptly announced that it would be shutting down its AI video generator Sora, six months after the launch of its stand-alone app for creating hyper-realistic AI ...

David Straughan is a content manager and veteran journalist who specializes in the automotive and finance industries. He combines rigorous data analysis, exhaustive research and conversations with ...

SINGAPORE - New private home sales more than doubled in January from the previous month, after the year-end slowdown in 2025. A total of 466 new homes, excluding executive condominiums (ECs), were ...

AMSTERDAM, 9 October 2025 - Today, Booking.com has announced the launch of its first customer-facing agentic AI innovations: Smart Messenger and Auto-Reply, designed to make partner-to-guest ...

How T-Mobile achieved record levels of quality and productivity by Matthew Dixon Visit any big company, and few departments will be as instantly recognizable as customer service. The call center ...

Vacancies for graduate jobs, apprenticeships, internships and junior jobs with no degree requirement have dropped 32%, Adzuna finds Business live – latest updates The number of new entry-level UK jobs ...