Artificial intelligence is helping dispatchers locate callers faster, communicate across language barriers and, in some cases ...

The 911 center also will soon use a new tool that allows callers to connect and share live video of a scene with dispatchers.

Dallas Police Chief Daniel Comeaux told Sarah Zubiate Bennett that team culture, recruiting and proactive policing are ...

As the Claremont Fire prompts evacuations in Boise County, Ada County launches Ada Alert for faster emergency notifications, ...

HPD opens its training process to local media as it works to recruit the next generation of emergency dispatchers.

It is a fast-paced career where every single second counts, and local emergency officials are giving the public a look at ...

Louisville leaders say texting 911 can be a valuable option for people with disabilities or those in domestic violence ...

The Corpus Christi Police Department's Metrocom office is looking to hire 20 to 25 new 911 dispatchers this summer to address a staffing shortage that can slow response times for some callers.

All county 911 calls will operate under one roof as officials continue working toward a new communications facility and a ...

Russell Tovey is outstanding in this taut thriller about an emergency call responder on a particularly eventful shift ...