Every enterprise scaling collections hits the same wall: hire more agents, or leave unresponsive customers untreated. Generic ...

Agentic voice AI personalizes every inbound and outbound call to each customer's situation - lifting recovery and cutting cost-per-contact without adding headcountCALGARY, AB, July 7, 2026 /PRNewswire ...

San Francisco, CA, May 12, 2026 (GLOBE NEWSWIRE) -- Today, voice AI startup Vapi announced a $50 million funding round to make all calls extraordinary. When a customer calls a business, they aren’t ...

Ladies and gentlemen, thank you for joining us, and welcome to the LendingClub Q1 2026 Earnings Conference Call. [Operator Instructions] I will now hand the conference over to Artem Nalivayko, Head of ...

For a brief moment, it looked like Clemson women's basketball had pulled off one of the wildest finishes in NCAA Tournament history. When Mia Moore’s shot dropped from well beyond the arc, the Tigers ...

Earnings call Bird Construction ended 2025 with a record CAD 11 billion backlog (up 45% YoY), stable revenue at CAD 3.4 billion, and improved adjusted EBITDA margin of 6.5%. Management guides to ...

Thank you, Catherine. Hello, everyone, and welcome to Zoom's earnings video webinar for the fourth quarter and full fiscal year 2026. I'm joined today by Zoom's Founder and CEO, Eric Yuan; and Zoom's ...

Penny Crosman (00:03): Welcome to the American Banker Podcast. I'm Penny Crosman. Accenture has come out with its top banking trends for 2026 report. And we're here today with Mike Abbott, Accenture's ...

Fluent v2.0 is Microsoft’s next-generation design language, and it’s now fully implemented across all Dynamics 365 Customer Service components. This milestone marks the completion of a comprehensive ...

If you were fortunate enough to have electricity service in the 1920s, you may have had to trudge over to the telegram office to let the utility know when your power went out. After WWII, the ...

Earnings call Salesforce delivered Q2 FY26 revenue of $10.25B, up 10% YoY (9% in constant currency), exceeding expectations. Non-GAAP operating margin reached 34.3%, and CRPO grew 11% YoY. Management ...

A reality of running a small business is being on the phone constantly. Whether you’re talking to clients or business partners, correct etiquette is the key to leaving a positive impression on ...