Ofcom has fined Virgin Media a record £28 million for preventing or delaying customers from switching to another provider.

Regulator Ofcom has issued the firm a record £28 million fine saying it found Virgin Media to have caused customers on ...

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an investigation has found.

The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of ...

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator ...

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the ...

Ofcom said 'Virgin Media made it harder for customers to cancel their contracts and then did not fully co-operate with our ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

O2 has issued an urgent warning to consumers regarding a new phishing scam that attempts to steal login credentials ...

The former president remains the most popular politician in the US, but wants the next generation to take the lead ...