Patent prosecution is the term used to describe the entire process by which a patent application is examined by a patent office and either granted ...

KURNOOL: Srisailam Temple administration is preparing to introduce an artificial intelligence (AI)-based darshan management ...

Point an AI agent at the alert queue, and it will triage and close the noise, cut the false positives, and free the analysts ...

Australia Post is working with a startup called Alpha Level to co-develop and production test two machine learning models that can help it to prioritise cyber security incidents for SOC intervention.

The South African Social Security Agency (SASSA) says its introduction of biometric technology is helping it to manage queues. The roll-out of the system comes after widespread complaints that people, ...

Queue management sits between every inbound contact and the agent who answers it. When queue management fails, it fails quietly at first. A few calls sit in a queue 30 seconds too long. An agent ...

Abstract: The process of controlling the flow of products and services from a company by encompassing each stage involved in transforming raw materials and parts into finished items, also delivering ...

For the first time in four years, regional grid operator PJM Interconnection is adding new generation projects to its interconnection queue. PJM, which serves 67 million people across portions of 13 ...

DESNZ has published a consultation on “Accelerating electricity network connections for strategic demand”, marking the latest in a raft of related announcements including Ofgem’s Call for Input. As ...