CRN

Accenture, ServiceNow Take On Legacy Applications, Security With Agentic AI Push

Accenture and ServiceNow AI agents communicate to look at a customer’s legacy applications and what’s needed to move them to a managed service with full security.
note

Understanding ServiceNow Surveys and Assessments in Practice: Structure of Definitions, Questions, and Response Instances

I was able to understand that ServiceNow's Incident, Problem, and Change are managed as 'one record per item' in a single table that inherits from task. On the other hand, Surveys and Assessments ...
note

Decoding ServiceNow's Event Mechanism on a Live Instance: How the sysevent Queue and Script Actions Work

Which tables and fields to check to troubleshoot why "a process that should run on an event is not running" The content of this article is based on personal notes verified on a ServiceNow PDI ...
Seeking Alpha

ServiceNow: SaaS Fears Have Created A Great Entry Point

ServiceNow is rated a strong buy, with shares still 50% below all-time highs despite recent momentum and resilient earnings estimates. NOW's deep enterprise integration and trusted workflow position ...
theregister

Dyna Software's AI assistant promises to massage your toughest ServiceNow configs

If you're a ServiceNow customer, you can stop waiting for developers to help you on a project. Dyna Software, an eight-year-old ServiceNow Elite Build Partner based in Calgary, Alberta, has launched ...
Morningstar

ServiceNow Build Agent now works inside every major AI coding tool, governed by default

Build Agent in ServiceNow Studio lets any developer build production-ready apps and AI agents using natural language prompts Developers can now build from any integrated developer environment or AI ...
intelligentcio

ServiceNow moves beyond the sidecar AI era, giving customers a complete AI-native experience across all products and packages

ServiceNow has unveiled a fully AI-enabled product portfolio, introducing new capabilities designed to unify data, workflows and governance into a single platform. The move aims to help organisations ...
techzine

ServiceNow makes its entire portfolio AI-native for every customer

ServiceNow is making its entire product portfolio AI-native. Every customer will receive AI, data connectivity, workflow automation, security, and governance by default. ServiceNow is discontinuing ...
Business Wire

ServiceNow moves beyond the sidecar AI era, giving customers a complete AI-native experience across all products and packages

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced that its entire product portfolio will be AI-enabled. Every ServiceNow ...
CIO

ServiceNow embeds AI across the platform with Context Engine

The new capability connects enterprise data, policies, and decision history to guide AI‑driven workflows as ServiceNow pushes deeper into enterprise AI operations. ServiceNow is rolling out a broad ...
CIO

ServiceNow acquires Pyramid Analytics to boost self-service analytics

ServiceNow has agreed to acquire Pyramid Analytics, the developer of a data preparation and analytics platform, to boost its existing business intelligence (BI) and self-service analytics capabilities ...