AI notetaking tools may boost efficiency, but without integration into firm workflows, they create fragmentation and ...

Gartner's 2026 Backup and Data Protection Platforms report highlights GenAI, agentic AI, identity recovery and cyber resilience as changing forces in the market.

Accenture and ServiceNow AI agents communicate to look at a customer’s legacy applications and what’s needed to move them to a managed service with full security.

Tech vendors are aiming to address security concerns over legacy implementations as agentic AI reaches more parts of the ...

ServiceNow has been down because the market thinks agentic AI will vaporize its seat-based licensing revenue. Wall Street is missing the fact that >50% of net new ACV is already driven by non-seat ...

Deals are closing faster than ever. Cross-border M&A volume in 2025 rebounded sharply after two sluggish years, and the pipeline for 2026 looks just as aggressive. Yet the dirty secret of the ...

ServiceNow (NYSE: NOW) is positioning itself as the enterprise control tower for artificial intelligence-powered workflows. The bullish case is built on Now Assist adoption, deep customer integration, ...

Most retailers aren't losing to competitors with better technology — they're losing to the friction between the technology they already have. Fifty-four percent of retail executives cite integration ...

New integration brings Keeper Vault operations – including access requests, record storage and endpoint privilege management approvals – directly into ServiceNow's Service Catalog and Flow Designer ...

Management highlighted a multiyear Tier 1 customer renewal, explicitly expanding RADCOM ACE’s AI-driven service assurance footprint. A new product suite, RADCOM Neura, was launched for Agentic AI ...

At Knowledge 2026, ServiceNow expanded its AI control tower with agent governance as markets question the future of SaaS despite accelerating growth.