The telecoms regulator said it had levied its largest-ever consumer protection fine against the telecoms firm.

The wholesale arm of Virgin Media O2 Business convened more than 100 partners in London on 7 July, using the occasion to ...

UK regulator Ofcom slams Virgin Media O2 with a record £28 million fine for hindering customers from cancelling their ...

Virgin Media has been hit with a record £28m fine for repeatedly blocking customers from cancelling their broadband contracts.

Customers of some of Britain’s best-known brands face being blocked from speaking to human staff by AI chatbots, an ...

Virgin Media have issued an apology to customers after being found to have stopped or delayed customers from switching to ...

Ofcom has fined Virgin Media a record £28 million for preventing or delaying customers from switching to another provider.

Ofcom said the telecoms firm caused customers on millions of calls "unreasonable effort, hassle or undue difficulty" when ...

The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of ...

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...

Virgin Media has been fined £28 million by Ofcom after the regulator found the operator made it unnecessarily difficult for ...